AI Assist answers customer questions when your team is busy or asleep — using only what you've taught it about your business. Anything it shouldn't handle, like a complaint or a refund, goes straight to your team.
AI Assist is an AI helper, powered by Claude, built into your WhatsApp inbox. Choose how it works — Off, When team is away, or Always on. It answers only from your business's own knowledge: services, prices, timings, policies. You can import that knowledge straight from your website and edit it any time.
It knows its limits. Complaints, refund requests and questions it can't answer from your knowledge are handed to your team instead of guessed. Inside the inbox it also helps your agents: reply suggestions, rewrite or translate a draft, a quick chat summary and the customer's mood at a glance.
Asked about whitening price. Says they were charged twice on the last visit and wants a refund.
Import it from your website or type it in — services, prices, timings, policies.
Off, When team is away, or Always on. Change it any time.
Complaints, refunds and unknown questions go to your team instead of being guessed.
Reply suggestions, rewrite and translate, chat summary and customer mood inside the inbox.
Prices, timings and preparation questions answered at night, so the morning starts with bookings, not a backlog.
When every stylist is with a client, AI Assist answers service and price questions instantly.
Sizing and delivery questions answered 24×7; refunds and complaints go straight to a person.
It answers only from the knowledge you give it. If the answer isn't there — or it's a complaint or a refund — the chat goes to your team instead.
Yes. Choose Off, When team is away, or Always on, and change it whenever you like.
Pro. There's no separate add-on or per-message AI fee; fair use applies.
Connect your existing WhatsApp Business number in about a minute. Fourteen days free.